Two major players in providing real-time secure communications for the forex markets have announced an expansion of their partnership.
IPC, the provider of secure and compliant communications for financial markets’ networking solutions and GreenKey Technologies, the creator of voice-automated workflows, are entering into a new phase of working together.
The latest co-development agreement between the two firms aims to bring to market a completely new set of tools that will offer comprehensive capabilities allowing clients to enhance their voice-to-text user workflows.
The added layers of security will offer an extra level of peace of mind for those concerned with the scams and fraud dangers often associated with real-time data conversion.
Regulated users within the global IPC community, which covers a diverse selection of those active in forex markets across the world, will be able to make use of a brand new purpose-built cloud-based solution. The process will allow IPC Unigy 360 users to add their voice across the application and instant message services and will most likely become available in 2019’s first quarter.
Bob Santella, CEO of IPC, said: “Market innovation is at the heart of our growing relationship with GreenKey, and we are energised to continue to transform the financial markets together.”
Santella went on to explain that the partnership recognised improving trader workflow efficiencies was a key concern for its customers, who they know want the ability to move between chat and instant messaging to more complex communications based on voice trading. This needs to be done in a seamless way that also offers access to a transcribed stream transaction threads that is visible on different devices.
The new co-development agreement between IPC and GreenKey sees the two companies build on the foundations laid by their multi-year voice-to-data collaboration. They have already broken new ground by enabling IPC customers to harvest their audio streams as structured text data, thereby enhancing front, middle and back-office workflows.
GreenKey technology will be used in the new set of tools to create a streaming transcript by converting a user’s voice quotes and trades in real time. Quotes and trades will be parsed alongside conversational raw text by the new application.
GreenKey Founder, Anthony Tassone, explained: “Voice is arguably the most valuable source of data left to be digitised in today’s financial markets.”
Tassone added that the aim was to expand the existing partnership by helping IPC visualise, integrate and deliver the extracted voice data his company provides and to work in tandem to incorporate it into a suite of end-user desktop applications.
This new capability will create a real-time internal price data feed that can be used by organisations, and end-users will be able to scan and determine the most up to date state of multiple conversations. This should result in the ability to engage in faster, safer trading.
The new workflow solution will have a raft of new features including an activity dashboard which integrates instant message and voice call transcripts. Alongside this, in-stream orders and quotes mean the system also has the ability to feed data into compliance and surveillance systems. Users’ own business analytics and CRM setups will also benefit from the speed enhancements.
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