City Index Forex Broker Review

Justin Freeman

Broker Information

  • Company Name: City Index
  • Founded: 1983
  • Country: UK

Platform Info

  • Platform: Advantage Pro, MT4, AT Pro, WebTrader
  • Web Based: No
  • Mobile Trading: Yes

Broker Services

  • Regulators: FCA, NFA, CFTC, IIRO, FSA, CIMA, MAS, SFC
  • Minimum Deposit: £100
  • Leverage: 1:200
  • US Clients: No
  • Funding Methods: Wire, credit card, debit card
  • Pairs Offered: 84+

Is City Index a safe broker?

Our experts have assessed this broker and confirmed that City Index is a safe broker.
👍 Pros
👎 Cons
Huge range of markets No cryptocurrencies
FCA regulation MT5 not available
Good educational content

Expert Summary

Founded in 1983, City Index is a CFD  and spread betting broker headquartered in London. Operating under the trading name of GAIN Capital UK Limited, City Index is also a part of GAIN Capital Holdings, a publicly-listed firm on the New York Stock Exchange (NYSE).

GAIN Capital is registered in England & Wales and monitored by the Financial Conduct Authority (FCA). City Index has the privilege of being among the first to offer spread-betting in the UK. The firm is also the first few to start offering CFD trading to clients, which was way back in 2001.

All client funds are in segregated bank accounts with retail clients in the UK also coming under the Financial Services Compensation Scheme (FSCS). You can fund your account with a minimum of £100 using the multiple payment options. While all deposits/withdrawals are free, there is a minimum and maximum withdrawal clause.

Rating Overview

City Index
Overall rating 4 ⭐⭐⭐⭐
Regulation 5 ⭐⭐⭐⭐⭐
Fees 4 ⭐⭐⭐⭐
Range of Markets 4 ⭐⭐⭐⭐
Platforms 3 ⭐⭐⭐

Clients registering with City Index can access 12,000 + assets comprising forex, commodities, indices, and shares from the broker’s two proprietary platforms- Advantage Web and AT Pro, besides the MetaTrader 4.

The platforms are accessible via the web, desktop, mobile and support both Android and iPhone users. In terms of trading tools, the platforms support tons of analysis, deliver trading signals, live news, and also include the automated trading feature. Besides, traders can access a range of order types, hedge positions, and scale in/out of trades seamlessly.

City Index has a couple of acquisitions to its credit. These include spread-betting firm Finspreads in 2005 and FX Solutions in 2008 before Gain Capital bought the firm in 2014. Besides its headquarters in the UK, City Index maintains offices in Australia, Singapore, and the United Arab Emirates.

The parent is publicly-listed on the NYSE under the ticker symbol GCAP, making them one of the safest CFD brokers in the industry. The other companies of GAIN Capital include, and GTX, the latter an institutional foreign exchange trading arm of GAIN Capital Holdings Inc.

According to the website, the broker had 115,000 + active clients in 2019 with 45 million trades valued at around $1.4 trillion executed on its platforms.

City Index Website Home Page

City Index Trading Software

City Index’s trading software is centered around the company’s two proprietary trading platforms and the MetaTrader4 trading platform:

  • Advantage Web – this platform was voted ADVFN’s Best Spread Betting platform for 2017. Advantage Web consists of an easy to use, customizable web-based trading platform that features over 80 technical indicators and 12 different chart types. The platform includes a research portal that evaluates the market with both technical and fundamental analysis.
  • AT Pro – a sophisticated trading platform designed with the seasoned trader in mind. The AT Pro platform is fully customizable allowing you to create your own templates in C#, .NET and Visual Basic. The software also includes a variety of factory templates to choose from.  In addition, the AT Pro platform includes charts, with more than 100 different indicators, as well as an Excel back testing tool that analyzes trading signals against historical data. Trading strategies that can be applied with the platform include an MACD fast line/signal line cross system, a moving average cross system and the Heikin-Ashi candlestick reversal system.
  • MT4 Trading Platform – the popular MT4 trading platform at City Index combines the company’s integrated trading tools with the company’s narrow variable dealing spreads. The MT4 platform comes with an array of customizable indicators and an Expert Advisor feature to automate your trading strategies.
  • WebTrader – Fast and reliable HTML5 technology for optimum performance. Fully customisable workspaces allowing personalisation and flexibility. Advanced charts with custom indicators and precision drawing tools. Intelligent trading tools including smarter trade tickets and advanced risk management tools. Curated market information with detailed market analysis to identify trading opportunities.

Both the AT Pro and Advantage Web trading platforms include a Reuters News feed that is extremely useful to traders of all types. In addition, the City Index platform offers its customers a mobile trading platform for both Android and iOS.

The screenshot below illustrates City Index’s Advantage Web trading platform, which integrates active markets, trading positions, charting, and the trader’s equity and other pertinent data.

City Index Trading Platform Graphs Screenshot

Deposits and Withdrawals

A minimum deposit of £100 or an amount large enough to cover the margin requirements of your first trade is recommended by City Index. Debit cards such as Visa, MasterCard, Electron or Maestro are accepted, while Visa or MasterCard credit cards and bank wire transfers can be used for deposits.

City Index has a £50 minimum withdrawal amount requirement, or the available account balance, whichever is lower. Withdrawals are limited to a maximum of £20,000, or £20,000 per day to a credit or debit card.

City Index withdrawals are free of charge unless a CHAPS payment is required, in which case a £25 fee is assessed for payments under £5000. Bank transfers typically take one to two working days, while debit and credit card withdrawals generally take three to five working days.

Beginner Trader Support

City Index has focused significantly in educating traders, making available a wealth of educational material through the City Index Trading Academy. The online academy features videos on trading highlighting key technical levels across various markets. In addition, the academy offers clients access to how-to text files and an extensive video library to develop their market knowledge and improve trading results.

The academy conducts free seminars that educate traders from the basics of trading to more sophisticated strategies and techniques, presented by different market experts and held at the company’s central office in London. Webinars are recorded every other week and feature both market analysis and trading education. These webinars are offered free of charge and do not even require that you open a demo account with the company.

Is City Index Safe to Use?

GAIN Capital has been the parent company for City Index since 2014 when the firm bought City Index. In addition to City Index, GAIN Capital also owns, a world forex broker; and GTX, an independent forex ECN for financial institutions and a futures group that offers commodity and derivatives trading on more than 30 global exchanges.

Bedminster, New Jersey based GAIN Capital’s numbers are impressive, averaging $501.2 billion in monthly trading volume, also, the company has over 140,000 retail customers in 180 countries and employs more than 800 people on four continents. The company is regulated in nine world jurisdictions, including the United States (CFTC and NFA), Japan (FSA), Canada (IIRO), the UK (FCA), Hong Kong (SFC), Singapore (MAS), the Cayman Islands (CIMA) and Australia (ASIC).

City Index for its part is fully regulated by the Financial Conduct Authority in the United Kingdom and participates in the FCA’s Financial Services Compensation Scheme. This allows eligible claimants to compensation if City Index cannot meet its financial obligations.

Other Services

In addition to trading platforms described in the software section above, City Index offers its customers access to its technical analysis portal. Powered by Recognia, the portal scans the market in real time for chart patterns that could potentially present trading opportunities.

Another service offered by City Index is a real-time trading signal alert service sent via SMS or directly to your email account. Partnering with Faraday Research, City Index offers its customers a free 30-day trial of either UK FX or UK Equities Daily Trading Signals.

Compare City Index with other approved brokers

Broker Comparison Table
  City Index Pepperstone Tickmill Group Ava Capital Markets Ltd
Customer Supportemail, phone, live chatemail, phone, live chatemail, phone, live chat email, phone, live chat
Trading PlatformsMT4, WebTrader, Mobile AppsMT4, MT5, cTrader, TradingViewMT4, MT5, WebTraderMT4, MT5, Mobile App
Minimum Deposit£100$200$100$100
Leverage1:2001:30Tickmill Ltd 1:500, Tickmill Europe 1:30 (retail) & 1:300 (pro), Tickmill UK 1:30 (retail)400:1
Total Markets500012006371260
Total Currency Pairs84626255
Total Cryptocurrencies0189 (* CFD Crypto trading is available only to Professional Clients under Tickmill UK.)17

City Index Review Conclusion

With more than 34 years in the business, pioneering both the spread betting and CFD trading markets, the broker’s experience exceeds that of any other online broker that this writer is familiar with. The company has excellent educational resources for novice traders and a sophisticated, fully customizable trading platform for seasoned traders.

Furthermore, the company’s competitive dealing spreads, the option of three trading platforms – including the MetaTrader 4 platform – an excellent news feed powered by Reuters and other valuable features on its proprietary trading platforms, make City Index a viable broker candidate to consider for traders of all skill levels.

Trading CFDs, Spread Bets and Foreign Exchange carries a high level of risk to your capital with the possibility of losing more than your initial investment and may not be suitable for everyone. Ensure you fully understand the risks involved and seek independent advice if necessary.

Please be advised that certain products and/or multiplier levels may not be available for traders from EEA countries due to legal restrictions.

Justin Freeman

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